Returns & Exchanges
At ANNKE Polska, we want you to be completely satisfied with your security solutions. If your purchase does not meet your expectations, you can return your items within 30 days of delivery for a full refund or exchange.
Initiate Your Return
Contact our customer support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.
Pack Your Electronics
Securely place the items in their original packaging, including all cables, manuals, and accessories to ensure a smooth processing of your request.
Ship the Package
Affix the provided return label to your package and drop it off at any authorized courier location; we recommend using a trackable shipping service.
Receive Your Refund
Once our technicians inspect the returned hardware, we will process your refund or dispatch your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing