Frequently Asked Questions
Everything you need to know about your ANNKE security solutions
What are the available shipping methods within Poland?
We offer standard courier delivery and InPost Parcel Locker services. Orders are typically processed within 24 hours, and delivery usually takes 1-3 business days.
Does ANNKE provide a warranty on its electronic products?
Yes, all ANNKE products come with a standard 2-year manufacturer warranty covering any defects in materials or workmanship under normal use.
Can I return a product if I am not satisfied with my purchase?
We offer a 30-day return policy. If you are not completely satisfied, you can return the product in its original packaging for a full refund or exchange.
What payment methods do you accept at ANNKE Polska?
We accept various secure payment options, including BLIK, Przelewy24, major credit cards (Visa/Mastercard), and PayPal.
Are the security cameras easy to install for non-professionals?
Absolutely. Our systems feature Plug-and-Play technology and PoE (Power over Ethernet) setups, making them user-friendly and suitable for DIY installation with our step-by-step guides.
Do I need a subscription to access my camera's live feed?
No, ANNKE provides the ANNKE Vision app for free. You can view live feeds and receive motion alerts on your smartphone without any monthly subscription fees.